Announcement: Browse and Borrow by appointment starting September 1.
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Stratford Public Library Building

Reopening Plans

We've missed you.

We know you miss us, and we miss you too!

We appreciate your patience as our services continue to evolve to meet the ongoing health and safety needs of everyone during the pandemic. We encourage you to take advantage of all the ways that we are available to serve you, and if you have any questions please call or email!

To get the latest updates, visit this page regularly or follow us on Twitter or Facebook.

What's Available?

  • Holds pickup by curbside: Tuesday to Thursday 10am-8pm, Friday to Saturday 10am-4pm
  • The book drop is open 24/7
  • Telephone and Email service to answer questions and manage accounts – ask our staff about our customized reading selections!
  • Browse & Borrow by appointment
  • Computer and wifi access by appointment 
  • MakerSpace OpenLabs by appointment
  • InterLibrary Loan for province-wide materials access
  • Virtual programs for children and youth

What's Not Available Yet?

  • Home library service
  • Public Library on Wheels

Is it safe to borrow library materials?

The safety of our customers and our staff is our highest concern. We are taking precautions to ensure that the items on our shelves and any items returned to us are safe to be handled. All returned items are quarantined for the recommended period of 72 hours before being checked in and loaned to others. 

If you are feeling unwell or if any member of your household is sick or in isolation, we ask that you refrain from borrowing library materials.

How are you ensuring the safety of customers and staff?

With the delivery of curbside and additional in-person services, the health and safety of our staff and our customers is our top priority.

Here are the measures we are taking:

  • All SPL staff have Personal Protective Equipment (PPE) and trained in their proper use
  • Physical distancing protocols are in place
  • Returned materials are quarantined for a minimum of 72 hours
  • Intensive cleaning of the library was done in advance including disinfecting of high touch surfaces
  • Regular cleaning and hand washing protocols are in place

When will the library reopen?

The Library is currently open by appointment. Given the physical challenges of the building, this is how we are able to uphold the highest standards of safety for staff and the public for the ongoing pandemic.

Are your computers available?

Yes! You can make an appointment for computer or wifi use inside the library.  Full details on this service available here.

When can I pick up my items?

We will notify you by phone or email when your item(s) are available to be picked up.  Once you receive this notification, you can visit us anytime during our curbside hours.  Simply come to back door of the library and ring the buzzer. 

Monday - Thursday: 10am - 8pm
Friday - Saturday: 10am - 4pm

Can I borrow items from other area Libraries?

Yes! You can borrow materials from our PCIN partner libraries by placing a hold online or calling us. 

Our InterLibrary Loan (ILLO) is also available to borrow material in other Ontario libraries. 

How do I return my library items?

The library book drop is now open and materials can be returned any time.  Library fines will not be charged on overdue materials until further notice. 

Why are items still on my library card?

Returned items are set aside and isolated for a period of 72 hours before they are checked in and removed from your account.  But don't worry! There are no late fees while the library is closed. 

Additional Information

Do you have a question that wasn't answered here?

Please contact us by calling 519-271-0220 or email us at askspl@pcin.on.ca.